Any personal information you provide to First Floor Publishing Ltd through the First Floor Shop will only be used to process your order, improve your shopping experience and - if you've signed up for our newsletter - for sending you news and promotions about the First Floor Shop.

First Floor Publishing Ltd. will hold the information securely and will not disclose it except for this purpose or when required by law.

You have the right to inspect and update your details at any time. If you don't want to hear from us anymore, send an email to info@firstfloor.co.nz. We won't take it personally.


What information is being collected?

When you browse the First Floor Shop website you do so anonymously. When you order we need to know your name, email address, mailing address, credit card number and expiry date. This allows us to process and fulfill your order and to notify you of your order status. First Floor Publishing Ltd doesn't collect personal or business information about visitors to the First Floor Shop unless it's provided voluntarily.


How is my information protected?

When you place an order with First Floor Publishing Ltd. through the First Floor Shop, your information is transmitted over a secure server. Your online transactions with First Floor Publishing Ltd. automatically take place on a secure server. All information is encrypted before it is transmitted using SSL technology. Once your credit card is processed we do not retain your credit card number, an added measure of security for your credit information.

First Floor Publishing Ltd will not sell, trade, rent, or give individually identifying information to third parties without your permission.


Is First Floor going to spam me?

The First Floor Shop sends email confirmations of all orders to our customers, but if you'd to like to hear from us again about news and promotions, you'll need to sign up for our newsletter.

If you have any questions about our Privacy Policy, send us an email at shop@firstfloor.co.nz.

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